Redeeming a Get X Free Offer in POS
Get X Free Items can be redeemed by customers for a variety of different reasons.
Credit, Get X Free can be redeemed by a customer if there is a credit owed by your company.
Prepaid Product/s, Get X Free can be redeemed by a customer that has prepaid one or more products.
Gift to Another Customer, Get X Free can be redeemed by a customer who has been gifted a product from another customer.
How to redeem a Get X Free Offer in POS
1 : Add the products for your order to your checkout.
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/36161059099/original/UhH6p4iIHRf29wZ0YZQlqgfod_WujvmJHg.png?1686263011)
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2 : Add your customer to the order by clicking on the ADD CUSTOMER button.
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/36161059101/original/EBkq_Y144oKk8HfkLx1YIezA4yyJ_qNKTA.png?1686263016)
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3 : To add your customer to the order, SEARCH their name in the search bar or FIND in their name in the list of quick add icons > Click on their name to add them to the order.
NOTE : If the customer doesn’t appear or it is the first time they have been added to the order since connecting to One4Later > Click the One4Later search button and add them from the list that is returned.
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/36163619180/original/iV5E1c96FOxTCm_GNyuTfMA9yd1PKanOlw.png?1688598307)
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4 : The offers available for this customer will show as a list under the customer details.
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/36161059105/original/al8MvkJSV0PRmfnHj3dr07u7va_gdAYNJw.png?1686263017)
Each offer will display the progress;
100% Remains | No items purchased yet - This is a new offer allocated to this customer XX% Remains | $X spent, $X remaining - This is the progress made on this offer Medal Symbol - Ready for redemption
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/36161059107/original/qVYxw7A3luhVB6wgkXuE9zhKQR5KpjSyXA.png?1686263017)
You can now select which offer to redeem from the list of offers under the One4Later tab.
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/36161059106/original/kre4ykf5DCUc3uyKPT-B6tgxZGmAFuU8ww.png?1686263017)
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5 : You will then see your screen processing the redeem.
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/36161059109/original/KvZz99K89eR_V2_jzQczxc5U2tragVU0EQ.png?1686263018)
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6 : Once the offer has been accepted, a green bar will appear at the top of the screen. This will indicate the redemption has been successful.
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/36161059108/original/iSjy9r9O743HixHtUopMd4hFDgH0IK1EKg.png?1686263018)
The offer will also appear under the item in the checkout. The discount will be applied here.
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/36161059100/original/piJweqcX6r9FnYm3yksjODrF7QcYr8BL9Q.png?1686263016)
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7 : Your order will then automatically adjust the total value left to pay.
There will be two scenarios; $0.00 left to pay or $X left to pay - both scenarios need to be checked out as this will finalize the transaction.
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/36161059103/original/PhEQroTDf_xm6e0e-ABCwga3LyWLnUcxgw.png?1686263017)
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8 : Check out the sale by using one of the options on the sale page.
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/36161059104/original/XiDc2iVPapkcRNTvT0XUPy2lu3bvqCafZw.png?1686263017)
Your screen will then take you back to your sell page for your next transaction.
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