Redeeming a Store Credit Offer in POS

Modified on Wed, 19 Jul, 2023 at 10:28 AM

Redeeming a Store Credit Offer in POS

Store Credit is an offer that has a set value and allocated to a customer as a one off in place of a refund. 

Customers can use this voucher to pay part or all of the sale on POS.

How to redeem a Store Credit in POS

1 : Add the products for your order to your checkout.

2 : Add your customer to the order by clicking on the ADD CUSTOMER button.

3 : To add your customer to the order, SEARCH their name in the search bar or FIND in their name in the list of quick add icons > Click on their name to add them to the order.

NOTE : If the customer doesn’t appear or it is the first time they have been added to the order since connecting to One4Later > Click the One4Later search button and add them from the list that is returned.

4 : The offers available for this customer will show as a list under the customer details.

Each offer will display the progress; 

100% Remains | No items purchased yet - This is a new offer allocated to this customer

XX% Remains | $X spent, $X remaining - This is the progress made on this offer

Medal Symbol - Ready for redemption

You can now select which offer to redeem from the list of offers under the One4Later tab. 

5 : You will then see your screen processing the redeem.

6 : Once the offer has been accepted, a green bar will appear at the top of the screen. This will indicate the redemption has been successful.

The offer will also appear under the item in the checkout. The discount will be applied here.

7 : Your order will then automatically adjust the total value left to pay. 

There will be two scenarios; $0.00 left to pay or $X left to pay - both scenarios need to be checked out as this will finalize the transaction.

8 : Check out the sale by using one of the options on the sale page.

Your screen will then take you back to your sell page for your next transaction.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article